Last updated: 15.12.2025
Data controller: CryptoLoynex — info@cryptoloynex.com
This Privacy Policy explains how CryptoLoynex (“we”) processes personal data when you use our Platform. This document is provided for general transparency. Where required by applicable law, additional notices and separate consent texts may be presented.
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1. What data do we process?
Depending on how you use the Platform, we may process the following categories:
- Account and identity data: name, surname, email, hashed password, language preference, account status.
- Communications: messages sent via contact forms and support communications.
- Operational records: package selections, balance movements, earnings records, deposit/withdrawal requests, payment account details entered by users (e.g., wallet address/label).
- Technical and security data: IP address, browser/device information, session data, login attempts, and security logs.
- Uploaded files (if any): receipts uploaded for deposit requests.
2. Why do we process your data?
- Account creation, login, and account management
- Providing Platform functionality (packages, referral structure, earnings and balance records)
- Receiving, reviewing, and completing deposit/withdrawal requests
- Fraud prevention, security, abuse detection
- Handling support requests
- Compliance with legal obligations and protection of rights
3. Legal bases (GDPR/KVKK)
Processing may rely on one or more lawful bases, depending on context:
- Performance of a contract (membership and Platform services)
- Compliance with legal obligations
- Legitimate interests (security, abuse prevention, service continuity)
- Consent (where required, e.g., non-essential cookies)
4. Who do we share data with?
We may share personal data on a need-to-know basis and with appropriate safeguards, such as:
- Infrastructure/hosting providers (servers, backups)
- Email/SMS notification providers (if used)
- Payment/financial partners (if used for operational processing)
- Public authorities where legally required
5. Cookies and consent preferences
The Platform may use cookies.
- Essential/functional cookies may be necessary for the service to operate.
- Where required, non-essential cookies are subject to a consent preference.
We may store your cookie preference via the `saadet_cerez_consent` cookie (accepted/rejected). The cookie notice text can be customized via site settings.
6. Retention periods
We keep personal data only for as long as necessary for the purposes described above and/or for the periods required by applicable law. When no longer needed, data is deleted, anonymized, or otherwise disposed of in accordance with our policies.
7. Security
We use reasonable technical and organizational measures to protect personal data (e.g., access controls, hashing/encryption where appropriate, logging and monitoring).
8. Your rights and how to contact us
Depending on applicable law (including GDPR and KVKK), you may have rights such as access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent (where processing is based on consent). You may also have the right to lodge a complaint with the relevant supervisory authority.
To submit a request: info@cryptoloynex.com
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*This is a general draft and should be reviewed by qualified legal counsel for your jurisdiction and business model.*